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CITC Roles and Responsibilities 
هيئة الاتصالات وتقنية المعلومات > Home > About CITC > CITC Roles and Responsibilities

CITC Roles and Responsibilities

The Communications and Information Technology Commission (CITC) is the information and communications technology sector (ICT) regulator in the Kingdom of Saudi Arabia. The Telecommunications Act (enacted in June 2001) and its Bylaws (issued in July 2002) provide the basis for regulatory framework of the sector. The Act includes a number of objectives, including: provision of advanced, sufficient and affordable communications services; creating the proper climate to encourage fair competition; utilizing frequencies efficiently, transferring telecommunications technology and keeping breast with its developments, and realizing clarity and transparency in processes procedures, in addition to achieving the principles of equality and non-discrimination and protecting the public interest as well as the interests of users and investors.

The CITC Ordinance issued pursuant to the Council of Ministers Resolution No. (74), dated 05/03/1422H (corresponding to 27/05/2001) and amended pursuant to the Council of Ministers Resolution No. (133), dated 21/05/1424H (corresponding to 21/07/2003), defines CITCs mandate, functions, governance, and financing as the ICT regulator, having a legal personality, administratively and financially independent.

The Rules of Procedures detail the steps to be followed by CITC, as the regulator, service providers and other relevant parties to ensure streamline and timely addressing of regulatory requirements and issues that fall within the framework of the relationship between the various parties.

CITC is keen to comply with the principles of openness, transparency, fairness and equality among all relevant parties, including: service providers, investors, government, and individual and corporate users. It further strives to implement the strategies of the Government and policies of the sector adopted by the Ministry of Communications and Information Technology.
The CITC Ordinance, in particular, specified the tasks and responsibilities of CITC, as a communications regulator and a catalyst for the development of information technology in the Kingdom: the most important of such and responsibilities are: 
 

  Granting licenses to provide telecommunications and information technology services
  Managing  tariffs of telecommunication and information technology services
  Protection of users’ rights
  Supervision and management of the National Numbering Plan
  Setting service quality standards
  Preparation of policies, regulatory frameworks and studies of ICT sector in the Kingdom of Saudi Arabia
  Interconnection
  Managing frequency spectrum
  Administration of the domain name space of Saudi Arabia (.SA).
  Increasing  the information security awareness level in the Kingdom of Saudi Arabia
Approving  of communication and information technology devices
Enabling Users to keep their mobile phone numbers when transferring between mobile service providers
Supervision of  the National Committee for Information Society
Content Filtering Service
CITC Initiatives to develop information technology sector
Radiofrequency Electromagnetic Fields

 

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