To advance the communications and information technology sector in order to create a highly competitive environment, to provide superior services to subscribers, and to establish an attractive ecosystem for investors.
- To regulate the communications and information technology sector
- To monitor, track, and adopt the developments in the technologies and services of the communications and information technology sector
- To develop an attractive environment for investment in the communications and information technology sector in the kingdom
We fulfill all commitments agreed upon with partners (employees, users, the governmental entities, and service providers) efficiently. We also provide rapid response to new requests and accept positive criticism.
We follow clear procedures to apply principles of equity and equality while dealing with all partners without any discrimination according to the bylaws and regulations governing such relations.
We always commit to provide all partners with highly accurate, clear, and authentic information through accessible channels.
CITC Roles and Responsibilities
CITC is responsible for regulating the ICT and postal sector in the Kingdom of Saudi Arabia. The Telecommunications Act, issued by Royal Decree No. M/12, dated 5/3/1422H and its Bylaws, issued in 1423 H, provide the legal framework for organizing this sector. This Act involves a number of objectives such as: Providing advanced and adequate telecommunication services with affordable prices, creating an appropriate atmosphere to encourage fair competition, using frequencies effectively, localization of telecommunication technology and managing recent advancements, clarity and transparency in procedures, equality and neutrality, protection of the public interest as well as the interest of users and investors. The CITC Ordinance issued pursuant to the Council of Ministers Resolution No. (74), dated 5/3/1422H (corresponding to 27/5/2001) and amended pursuant to the Council of Ministers Resolution No. (133), dated 21/5/1424H (corresponding to 21/7/2003), defines CITCs mandate, functions, governance, and financing as the ICT regulator, having a legal personality, administratively and financially independent. Pursuant to section (2) of the Cabinet Resolution No. (403) issued on12/7/1440 AH, CITC assumed the regulatory and supervisory functions of the postal sector, including the issuance of all regulations that ensure effective governance of the sector, provides transparency , regulating the market and stimulating investments in it.