Approval of the Terms of Service documents for Mobile, Fixed, Data and Internet Services

  • Number:
  • 195/1429
  • Date:
  • 11/3/1429 H
  • (Regulatory )
  • ( )
The Governor, Communications And Information Technology Commission, with the powers he holds, and pursuant to the Telecommunications Act articles, its Bylaw, and the Ordinance of the Communications And Information Technology Commission, and the Commission Decision No. (148/1427) dated 18/11/1427H and after reviewing the Public Consultations No. (22/1428) dated 13/09/1428H:

Hereby decides as follows:
Article One:
Approval of the attached Terms of Service documents for Mobile, Fixed, Data and Internet Services.
Article Two:
All service shall act according to the terms and conditions in these documents.
Article Three:
All service providers for services stated in Clause one of this Decision shall publish the Terms of Service Document approved pursuant to this Decision in their website and shall make it available in the subscription offices for customers review, and shall inform the customers with its content by all possible means.​
Article Four:
All service providers for services stated in Clause one of this Decision shall take the necessary procedures to implement this Decision, including the amendment of the subscription contracts to be consistent with the approved Terms of Service Document, within one month from the date of this Decision.
Article Five: 
This Decision revokes all previous Terms of Service Documents, and shall be communicated to all concerned parties to act accordingly as of the date of its issuance.

Abdulrahman Ahmed Aljafary
Governor, CITC​