Complaints

Escalate Complaint

This service allows you to submit a complaint if you are facing any problems in ICT or postal services

Reports Service

Escalate Complaint

It is a service that allows users to submit reports that belonging to the ICT sector which fall within the mandate and roles of CITC.

Argami

Service Description

Argami service allows users to know details about all telephone numbers and data SIM registered with their IDs in Telecom Service Providers systems

Transaction inquiry

Service Description

Transaction inquiry service is one of CITC eServices that lets CITC customers to check their Correspondence status and print a receipt if needed.

Coverage services

Service Description

You will be provided with the location's coverage information and its public average rating. You can provide your rating as well.

Spectrum

Electronic spectrum services

Spectrum E-Services enables frequency users to apply for frequency assignments or wireless equipment license and follow their status through the CITC website.

Domain Name Registration

Service Description

As part of CITC, Saudi Network Information Center (SaudiNIC) provides domain name registration services that fall within the Saudi country-code Top-Level Domains (ccTLD), including the Saudi ASCII ccTLD (.sa), and the Saudi IDN ccTLD (.السعودية).

Website filtering

Service Description

For the purpose of protecting the Saudi Society from the harmful internet content, and to insure providing a good Internet content, CITC provides Internet filtering services to the users in the Kingdom

Cybersecurity Incidents

Service Description

It is a service provided by CITC through its Cybersecurity Incident Response Team to assist with preventing cybersecurity incidents and defending against threats.

Equipment licensing

Service Description

CITC provides number of services related to ICT equipment to enable equipment manufacturers and importers verifying the conformity of their equipment with CITC technical specifications

Numbering Management

Service Description

Numbering E-Services enables users to apply for allocation, specification and return of numbering resources, and enables them to track and manage their requests effectively.

Licensing Services

Service Description

Companies and Establishments may apply to CITC electronically to get a required license, after reviewing and fulfilling the general and special conditions of the license through E-Licenses Services Portal

Meqyas

Service Description

Meqyas is an initiative by The Communications and Information Technology Commission (CITC) to establish Internet Quality of Experience Measurement Platform in the Kingdom of Saudia Arabia

Violation Service

Service Description

The aim of this service is to enable government entities to submit notices concerning violations of the telecommunications Act electronically

Boniah

Service Description

The service aims to support the protection of telecommunications infrastructure and the implementation of infrastructure projects in Saudi Arabia

Approved offers

Service Description

The Approved Offers service allows users to know the details of approved offers of all service providers

Net Telecommunication Revenue Tool

Service Description

This Tool is provided by CITC. This allows the licensed companies to submit their “Net Telecommunications Revenue (NTR) Form” as per the requirements of the Decree 196 and Regulatory Framework on Fees issued by CITC and to view the status of the submission and progress

SIM Authentication Code Service

Service Description

service that enables the users of the communication services to obtain a temporary code used to issue and authenticate SIM cards

suppliers

Service Description

A portal over the internet to communicate with vendors

Providing Telecommunication services request service

Service Description

A service that allows users to inquire available services at a specific location, with the ability to submit a request of unavailable services